EMT Practice Test

1. Question Content...

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Question1: A consultant is facilitating their first requirements gathering session with an energy company in the initial stages of an Energy and Utilities Cloud project and is trying to get clarify on businessrequirements. The decision will impact numerous contractor organizations that employ the technicians, so the solution should ensure work is distributed fairly and consistently.
Which two approaches can the consultant take to achieve a consensus while building trust?

Question2: An energy company is looking to track relationships with their electricity and gas business-to-consumer (B2C) subscribers and differentiate them from their business-to-business (B2B) corporate accounts.
Which two functionalities should the energy and utilities consultant use for the customer data model?

Question3: What tool should be used to migrate configurations from sandbox to production when a customer has completed configuring OmniStudio components?

Question4: Which four objects does the EnergyRuntimeServiceSFS sample permission set give View All and Modify All permissions to a user?

Question5: A customer has recently installed Energy and Utilities Cloud Which specific license enables an energy company's partners to access applications via a web portal?

Question6: The implementation project has identified a need to retrieve and update data from the energy provider s legacy billing application The customer is already a MuleSoft customer, but they also use middleware technology from another supplier What approach should you recommend to build this integration to the legacy billing application?

Question7: An energy company wants to send to its customers various types of communication via digital channels.
Which is the preferred cloud that works in conjunction with Energy and Utilities Cloud to achieve mass communication9

Question8: Energy and Utilities Cloud has the capability to provide access to information using several different data access methods Using the Digital Interaction Platform, online web portals, internal console applications, and mobile applications are all examples of which data access technology?

Question9: An energy utility company is implementing the Customer Acquisition Management application. The application should support unauthenticated self-serve portal users.
What's the preferred method to configure the application security to meet the requirement?

Question10: An energy company wants to accurately price quotes for new. small and medium businesses, which two scenarios would require integration to a third-party system?

Question11: An energy company implemented Energy and Utilities Cloud and deployed the Utility Self-Serve Portal. The next phase of the implementation includes a requirement to show a consumption history graph on the Self-Serve Portal.
What three things are needed to meet the requirement?

Question12: Energy and utility organizations are going through digital transformations that place a greater focus on customers and employees Which three changes are disrupting the energyand utilities market?

Question13: An energy company has implemented Energy and Utilities Cloud in its call center, and they're now considering extending Salesforce for their customer self-service portal.
What value would the Energy and Utilities Cloud Communities license provide compared tostandard Salesforce Communities?

Question14: Which three features are included in the Energy and Utilities Cloud Console?

Question15: An energy company is launching a new subscription service in the B2B market that offers an energy consumption consultancy to help customers pay less on their bills. This product will be charged USD $60 monthly.
Which two pricing metadata are needed when defining this price with Industries CPQ?

Question16: Which two standard Energy and Utilities Cloud data model characteristics are used to differentiate B2B and B2C customers?

Question17: Having completed discovery and solution design, and as the project team moves into the implementation phase, what should be the first step in the build process?